At Home Fix Edit, we take pride in delivering high-quality real estate photo editing services tailored to your needs. As our services are entirely digital, no physical shipments are involved. Instead, we ensure timely and seamless delivery of professionally edited images.
1. Delivery Time
- Edited images are typically delivered within 24 to 48 hours from the time we receive your photos, depending on the complexity of the requested edits.
- Expedited delivery options may be available upon request and will be subject to an additional fee.
- In rare cases of high-volume orders or unforeseen technical issues, delivery times may be extended. If delays occur, we will promptly notify you.
2. Revision Policy
- We strive for 100% customer satisfaction and offer unlimited revisions within the original editing scope.
- Revision requests must be submitted within 7 days of receiving the edited images.
- Any additional modifications outside the original request, such as new editing instructions, image replacements, or extra enhancements, may be subject to additional charges.
3. Refund Policy
Since our services are digital and customized, we do not offer refunds once the final edited images have been delivered. However, refunds may be granted under the following conditions:
- Failure to Deliver: If we fail to provide the agreed-upon editing service within the committed timeframe and a resolution cannot be reached.
- Quality Concerns: If the delivered images do not meet the agreed-upon standards and we are unable to correct the issues after multiple revision attempts.
- Refund requests must be submitted within 7 days of delivery, along with specific reasons and supporting evidence.
- Partial refunds may be considered on a case-by-case basis.
For any concerns regarding your order, please contact our support team at [your email/contact information]. We are always here to assist you!
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